Every Day Matters | Ia Rā, He Mea NuiEvery Moment Counts | Ia Wā, He Mea Nui
Prices are in New Zealand dollars. MyMate Limited is not currently registered for GST, so no GST is charged. If MyMate Limited becomes registered for GST, prices will be adjusted to include GST and may increase as a result.
Individual | Takitahi
$20/month
About 67c a day
- 1 Family Administrator
- 1 person profile
- Unlimited carers and support workers, free
- Daily care entries (text, up to 4 photos or PDFs)
- Personal Goals Tracker
- Mood and wellness tracking
- My Story summary
- MyFunds: all funding in one place
- Export to PDF (reports for funding purposes)
- Instant shift handovers
- Mobile and desktop access
- Filter and search past entries
- Private: only people you invite can see your log
Family | Whānau
$30/month
About $1 a day
- 1 Family Administrator
- Up to 3 person profiles
- Unlimited carers and support workers, free
- Daily care entries (text, up to 4 photos or PDFs)
- Personal Goals Tracker
- Mood and wellness tracking
- My Story summary
- MyFunds: all funding in one place
- Export to PDF (reports for funding purposes)
- Instant shift handovers
- Mobile and desktop access
- Filter and search past entries
- Private: only people you invite can see your log
Total | Katoa
$40/month
About $1.33 a day
- 1 Family Administrator
- Up to 5 person profiles
- Unlimited carers and support workers, free
- Daily care entries (text, up to 4 photos or PDFs)
- Personal Goals Tracker
- Mood and wellness tracking
- My Story summary
- MyFunds: all funding in one place
- Export to PDF (reports for funding purposes)
- Instant shift handovers
- Mobile and desktop access
- Filter and search past entries
- Private: only people you invite can see your log
Billing, cancelling and your records
- Paid plans renew automatically at the end of each billing period, at the plan price, until you cancel.
- You can cancel at any time from your Account page. You keep full access until the end of the period you have already paid for.
- After your access ends, your MyLog is read-only for 30 days. You can still log in, view everything and export PDF reports, but you cannot add entries. We email you when your plan is cancelled or ends, and again 7 days before deletion.
- After those 30 days, your diary entries, profiles, goals, funding records and photos are permanently deleted and cannot be recovered. Export any PDFs you need before then. Choosing a plan during the 30 days keeps everything.
- Payments are processed by Stripe. MyLog is provided by MyMate Limited, so charges may show under that name on your statement.
Nothing in our terms limits your rights under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986. Full details are in our Terms of Service.
Zero-Risk Promise | Te Kupu Taurangi Kore-Mōrearea
If MyLog doesn’t make handovers easier, knowledge clearer, and care more connected, cancel anytime with one click. No questions asked.
You keep full access until the end of your billing period, then 30 days of read-only access to view and export your PDFs. The PDF stays yours.